Predictable process, verifiable result
Six fixed steps, from the first conversation to ongoing management. At every decision point it is your move, and in the client portal you always see where things stand.
You always know where you stand and what is expected of you
No black box. Each step shows what we do and what we need from you, including the moments when you decide.
- Step 1 of 6
Consultation
- Us
- Listening, thinking along and saying honestly what is needed.
- You
- Telling us where you are now and where you want to go.
- Step 2 of 6
Quote with scope
- Us
- Setting the scope in numbers, rounds and dates.
- You
- Reading at your own pace, asking questions and giving approval.
- Step 3 of 6
Onboarding
- Us
- Preparing the intake in the client portal.
- You
- Providing details, branding and access.
- Step 4 of 6
Build and setup
- Us
- Building in steps and preparing drafts.
- You
- Giving feedback within the agreed rounds.
- Step 5 of 6
Checks and go-live
- Us
- Running everything through the checklist, with a fallback plan.
- You
- Approving the go/no-go moment.
- Step 6 of 6
Management and growth
- Us
- Monitoring, backing up, optimising and adjusting.
- You
- Following along in your portal and setting priorities.
-
Step 1: Consultation
- Us
- Listening, thinking along and saying honestly what is needed.
- You
- Telling us where you are now and where you want to go.
-
Step 2: Quote with scope
- Us
- Setting the scope in numbers, rounds and dates.
- You
- Reading at your own pace, asking questions and giving approval.
-
Step 3: Onboarding
- Us
- Preparing the intake in the client portal.
- You
- Providing details, branding and access.
-
Step 4: Build and setup
- Us
- Building in steps and preparing drafts.
- You
- Giving feedback within the agreed rounds.
-
Step 5: Checks and go-live
- Us
- Running everything through the checklist, with a fallback plan.
- You
- Approving the go/no-go moment.
-
Step 6: Management and growth
- Us
- Monitoring, backing up, optimising and adjusting.
- You
- Following along in your portal and setting priorities.
Four agreements that always apply
Clear scope instead of unlimited promises
"Unlimited" sounds nice but in practice means: unclear. We fix quantities, rounds and hours, and we stick to them.
Approval at the moments that matter
Design, go-live, budgets, publications: at important steps it is your move. Approving takes you one click in the portal.
Measurable, or it does not happen
From website visits to advertising returns: we set up measurement properly first, so decisions rest on data instead of gut feeling.
You stay the owner
Domain, data, content and advertising accounts are in your name. If you ever leave, we hand them over to you properly. We put that in writing.
Questions about working with SEBA Connect
How soon can you start?
Once you accept the quote, we usually schedule the onboarding within a few working days. The total lead time depends on the service and on how quickly content and access are supplied. The planning in your quote is what counts.
What do you expect from me as a client?
Three things: input (texts, images, access), timely feedback in the agreed rounds and approval at the decision points. In the client portal you see exactly which actions are open for you and by when.
What happens if I cannot respond in time?
Then only the part that depends on your input moves back; the rest of the work simply carries on. We send friendly reminders and help you find a way if supplying things turns out to be difficult, but we never let a project quietly fizzle out.
Can I change what I purchase along the way?
Yes. Services can be extended and adjusted; we record changes with an effective date. That way the service grows with your business without any confusion about what was agreed.
Curious what this means for your business?
Book a no-obligation consultation. We look at your current situation together and you get concrete, honest advice, even if that advice is to do nothing for now.
You’ll hear back within one working day